If you work long enough, you'll tend to start saying things unconsciously that normal people don't usually say. This is the lingo!
85 - 1 left
86 - No more. Also means, get rid of.
Closing - Shutting down operations and wiping the place down
Dine and Dash - Running off without paying for the bill.
Dutch - Split evenly. Usually only used on bills.
Dying - When a dish is becoming 'unservable'. Eg, when your hot
latte becomes cold, or your ice cream melts. This term is only usable
before we serve it to the customers.
Floor - The service and seating area of the establishment. Floor staffs would include: Host, waiter, cashier, busser
FiFo - Acronym for First in First out. All restaurants/cafes/bars live and die by this rule. What ever is stocked first, has to be used first.
Jammed - (Usually used in the kitchen) When the orders
start to accumulate and you cannot handle the volume. That is also the
time customers start asking for their food.
Opening - What we have do to get a place ready to run it's operations. Eg, switching on the machines, heating up the coffee machine.
Operation - The period where we prepare customer's food and drinks
Plating - The action chefs take to decorate/design how a dish looks on a plate.
Pre-closing - Start Closing before actual closing time. Usually shutting down lesser used machineries.
Slammed - aka In the weeds. The period when you have so many things to do and not enough time to complete or you have more things to do than your brain/entire being can handle. Leads to stress.
Prep Work - Things that we need to do before we start
cooking/making drinks as to ensure quicker operation flow. Such include;
pre-squeezing juices, peeling potatoes, cutting mushrooms.
PT/FT - Acronym for Part Time/Full Time.
Push - To try and sell a product out to customers.
Regular - Short for "Regular Customer"
Send - To deliver the dish to it's respective table. Eg, "Send the beef to table 12".
Service - To provide assistance to a customer.
Split Shift - Usually happens at places which close in the middle
of the day and have 2 separate operation hours. Most restaurants near
the CBD are like this. We, The Talking Menu, generally do not like to
work at such places.
Turn over - The rate customers come and go
High Turn over - Customers leave once they finish their food, tables then taken over immediately by a new customer
Low Turn over - Customers stay longer than they should(also known as campers), no tables for new customers. Or no crowd.
Walk-in - Customers with no reservations.
These are the usual ones you would hear when you work in cafes/restaurants around Singapore.
Have any of your own to add? Do leave us comments!
how about free loader?? can explain this one for me ?? hahaha
ReplyDeleteHAHAHAHA. Just know that if anyone calls you that, it's not a good thing :P
ReplyDelete